Toppers Uniforms believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:
- Cancellations will be considered only if the request is made within 72 hours of placing an order. Full refund will be given back in 7 working days by way of RTGS/NEFT to your account directly.
Return & Exchange Policy
There could be certain circumstances beyond our control where you could receive a damaged ⁄ defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Costumer Service number @ 011 42641188 (Monday to Friday – 11 AM to 5 PM) from our Head Office at 3, FIE, Patparganj Industrial Estate, Delhi.
- Please notify us of receipt of a Damaged / Defective product within maximum 72 hours of delivery.
- Products/Items should be unused.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit. In such situation, the shipping charges shall be borne by the customer.
We will process the exchange after receipt of the product by Toppers Uniforms or its business partner, if any.